Stage 1: Subscriber ➜ First sale

Subscriber Offer Reminder

A subscriber offer reminder brings interest back into focus for those who were interested enough to sign up but not yet motivated enough to act, while giving them a clear reason to use the offer before it’s forgotten.

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Step-by-step guide

Step 1. Define when the flow is triggered


Trigger the flow when someone subscribes to your list and receives an initial offer. This keeps the reminder aligned with your welcome series.

Step 2. Add a delay


Wait 3–5 days before sending the reminder. This gives subscribers time to engage with your welcome emails and consider the offer.


Pro tip: Align this delay with your discount expiration. For example, if your code is valid for 7 days, send the reminder after 3–5 days to leave enough time to act.

Step 3. Check for purchase


Check whether the subscriber has already made a purchase. If they have, remove them from the flow. If not, continue.

Step 4. Send the reminder email


Follow up with a message that removes friction and brings the original offer back into focus.


Include:


  • a reminder of the original offer

  • a clearly visible discount code

  • selected products or categories

  • a short supporting message (benefits or proof)

  • a clear call to action

Step 5. Add another delay


Wait 1–2 days to give subscribers one last window to act.


Step 6. Check again and tag the outcome


Check again whether the subscriber has converted.

  • If yes, tag them as a customer and remove them from the flow

  • If no, tag them as not converted and remove them from the flow


Pro tip: To test the monetary value of this flow, be sure to enable the revenue attribution function.

Useful links 


How to create an automation message 

How to use the Wait action 

How does the Dynamic segment filter work 

How to use the Tag action in a workflow? 

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