Step 1. Define when the flow is triggered

Trigger the flow when a price drops on a product the customer has viewed.

Step 2. Set the conditions for the price drop

Define what qualifies as a meaningful price change and when the message should be sent.

You can base this on:

• the size of the price drop

• whether the price drop occurs for one or all product variants

• how often the product was viewed

• how recently the customer interacted with it

• whether the product has already been purchased

This helps you avoid sending notifications that feel irrelevant or too frequent.

Step 3. Create the email

Design the message that will be sent when the price drops.

Include:

• the product image

• the previous price

• the new price

• a clear call to action

Keep the message simple and focused on the price change.